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DISTRIBUTION METHODS

Reservation Call Center

Who utilizes this method?

  • Travel Agents
  • Consumers
  • Northwest Airline Employees

What is the benefit of using this method?

  • Contact with a "live" person who can give immediate responses.
  • If customer does not own/have access to the technology or it is unavailable/"down" this method is another option.
  • Certain vacation components/destinations may not be available using other methods.

Computer Reservation System (CRS)

Who utilizes this method?

  • Travel Agents

What is the benefit of using this method?

  • It may pay a higher commission than booking through the Reservation Center.
  • It saves time - no holding during busy season.

Internet
www.worryfreevacations.com
www.nwaworldvacations.com

Who utilizes this method?

  • Travel Agents
  • Consumers

What is the benefit of using this method?

  • Can shop and purchase any time.
  • Can shop and purchase any place where there is an Internet connected computer.

 

 

 
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