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Travel Industry Related / MLT Specific
terminology for your information.
A B C
D E F G H I
J K L M N O P Q R
S T U V W X Y Z
AIRLINK - A carrier that
has an agreement with another to provide transportation to their passengers going to a destination that they
do not serve.
AIRPORT CODES - Three-letter code that identifies the city.
ALL-INCLUSIVE - A hotel or resort that along with the room provides,
food, beverages, along with other activities/add-ons -the optional items vary from property to property.
AOC - Air Outlet Center.
AVAILABILITY - Unsold seats/hotel rooms/cars/etc.
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CARRIER - An airline company.
CHARTER - A specifically scheduled flight reserved for a tour company/companies and or a private group.
CONSUMER DIRECT - The public person calling into reservations, thus by-passing an intermediary, such
as a travel agent.
COURTESY HOLD - A booking/reservation with no payment.
CRS - Computer Reservation System - links distributors and suppliers to a central storehouse of information.
CYBERFARE - A fare published and available only on the Internet.
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DEPARTURE CITY - Where the
flight leaves from.
DESTINATION - Where the flight is ultimately going to.
DIRECT FLIGHT - A flight that DOES make intermediate stops-no plane change involved.
DOCUMENTS - A packet of coupons/tickets/vouchers/etc that are redeemable for a service.
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E-TICKET - Electronic ticket
- no paper necessary to board a flight-a passenger provides legal ID.
EUROPEAN PLAN - A hotel or resort that is providing only the room.
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FARE RULES - The conditions
that must be met to qualify for a specific fare - i.e. Advance purchase, specific days to fly, when payment
must be made, etc.
FLY/DRIVE - An independent vacation that includes air transportation and a vehicle.
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GROUND TRANSPORTATION - The
type of service provided to get a client moved from airport to hotel, as well as from a hotel to an attraction.
GROUP - 20 persons or more traveling together on the same Itinerary.
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HALF-ROUND - One half of
a round trip - this flight will require the purchase of a return segment.
HUB - City/cities an airline uses as a connecting center to provide as many flights as possible to and
from outlying areas.
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IATA/IATAN NUMBER - An identification
number that represents affiliation with organization/s that allows agencies to sell tickets and create order
and stability in the travel industry.
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LAND - A term that may be
referring to anything from a hotel to a car rental - could be anything but the air portion of a package.
LENGTH OF STAY - The travel industry predominantly
refers to the length of a vacation in number of nights, not days.
LIFT - Number of seats sold on an aircraft.
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MANIFEST - A list of passengers
or clients on an air flight or staying in a hotel.
MCO - Miscellaneous Charge Order: an accountable document issued by a travel agency that has monetary
value.
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NON-REV - Non-revenue producing
passenger - persons flying on employee benefit passes are referred to as Non- revs.
NONSTOP FLIGHT - A flight that makes NO intermediate stops.
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ONE-WAY - A flight going
to a destination with no requirement for a return.
OPEN JAW - Fly into one airport - return home from another e.g. MSP-MCO-TPA-MSP.
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PACKAGE - Air transportation
and the hotel stay (minimum number of nights) or car rental (minimum number of days) that meets the requirements
for a Worry-Free Vacation or WorldVacation.
PIM - Pricing and Inventory Management.
PNR - Passenger Name Record - the "file" in WORLDSPAN that contains flight/passenger information
and confirms anairseat/waitlisted seat.
PROPERTY - Another name for a hotel or resort.
PUBLISHED AIRFARE - An airfare available to everyone - advertised.
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REZ - Reservation Department.
ROOM BLOCK - The number of rooms that MLT Vacations Inc. has contracted with a particular property -
that we may sell.
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SCHEDULED AIR - Flights on
regularly scheduled air carriers that is pre-planned and published to the public.
STANDBY - A person trying to obtain space on a flight listed as full.
SUNTRAC - MLT Vacations Inc.'s in-house computer system.
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TCV - Transportation Credit
Voucher.
TRANSFERS - Transportation either purchased or included in purchase that moves customers from the airport
to a hotel and back again.
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UNACCOMPANIED MINOR - Child
traveling without adult supervision - a fee is generally assessed - the age of the child considered a minor
varies between scheduled carriers and charter.
UNPUBLISHED AIRFARE - An airfare that is available only through MLT Vacations Inc. - almost always requires
a land purchase to qualify - these are generally lower priced fares to encourage package purchases.
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VECTOR - MLT Vacations Inc.'s
quarterly presentation from the Executive Team, provides results, goals and forecasts to management team - President
launches "Lunch with John" program from this presentation available for all employees to attend.
VOUCHER - A coupon that is redeemed for a service.
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WAITLIST - A list of persons
seeking a service that is sold out.
WORLDSPAN - Computer reservation system (CRS) hosted by Northwest Airlines.
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