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What is the time frame for submitting a request?
How do I go about submitting a request?
May I submit a request via the phone?
What if I just want to know rates, but I'm not sure I want to confirm a reservation yet?
What if I change my mind or I can't go after you've booked something for me?
Are there any rates available to me for non-MLT suppliers (cars, hotels, etc.)?
What is an IATAN card and how do I get one?
Does MLT have any transportation discounts available to me once I get to my destination?
How do I find the airport code IF I know the name of the city
How do I find the name of the city IF I know the three-letter airport code?
What is the time frame for submitting a request?
When making requests for travel arrangements, please allow ample time for the MLT Travel Department to process your
request. Employees are reminded that applications should be submitted with as much advance notice as possible. In
order to accommodate employee requests, a minimum of 14 days prior to your requested travel dates will be imposed
except in extreme circumstances. Your cooperation is appreciated.
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How do I go about submitting a request?
Travel request forms are available near the travel department. Include all information and required signatures.
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May I submit a request via the phone?
No. To avoid any possible errors with your travel requests it has been determined that requests need to be made by
submitting the proper paper forms to the travel department.
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What if I just want to know rates, but I'm not sure I want to confirm a reservation yet?
You may request rate quotes. However, if you want us to book/confirm the request, attach a check to the request form
or provide appropriate credit card information.
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What if I change my mind or I can't go after you've booked something for me?
Please be firm in your commitment when requesting employee special room rates and/or attractions. Keep in mind that
MLT Vacations is personally asking the sales representatives to fulfill your request. Every time the dates change
or are canceled, extra work is passed on to the sales representatives. It is important to our ongoing business relationship
to be respectful of our suppliers' time and their good will toward us.
MLT cancel fee policy applies to bookings made by employees for products purchased at either the employee net rate
or a commission off discount. If you cancel a booking after it is paid cancel fees will be charged.
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Are there any rates available to me for non-MLT suppliers (cars, hotels, etc.)?
Industry rates for non-MLT suppliers (cars, hotels, etc.) may be available to employees who hold IATAN cards. The
employee must handle these arrangements directly with the non-MLT supplier.
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What is an IATAN card and how do I get one?
MLT employees register with the International Airline Travel Agents Network by completing the IATAN application. After
a six month waiting period, IATAN sends the employee an application for a card. The employee provides a photo and
pays a fee of $15.00 to receive a membership card. Many suppliers offer travel agent discounts that require the employee
to show their IATAN card.
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Does MLT have any transportation discounts available to me once I get to my destination?
Employees are responsible for their own transportation between airport & hotel. MLT does sell transfers with some
of our destinations. However, transfers are not a complimentary service to employees. Each destination has independent
ground handlers and there is a cost for the services they provide. Explore transportation options in the area, such
as rental cars, taxi service, buses, etc.
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How do I find the airport code IF I know the name of the city?
Northwest Airlines produces a Flight Schedule booklet. This booklet is updated on a frequent basis and may be obtained
at any Northwest ticket counter and at each of our office locations. An alphabetical listing of all cities served
by Northwest Airlines is listed with the corresponding three-letter airport code.
The World Span entry to find the airport code is as follows:
>KC/Name of City
Example:
>KC/Minneapolis - WORLDSPAN will respond with MSP
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How do I find the name of the city IF I know the three-letter airport code?
Northwest Airlines produces a Flight Schedule booklet. This booklet is updated on a frequent basis and may be obtained
at any Northwest ticket counter and at each of our office locations. This booklet may be of limited help; however,
it does not provide an alphabetical listing by airport code.
The World Span entry to find the airport code is as follows:
>KD/3-Letter Code
Example:
>KD/MOT - WORLDSPAN will respond with Minot, ND
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